Potential dataset inputs
Authorized ticket lifecycles, release histories, incident response tasks, issue-to-fix traces, QA scenarios, and technical support outcomes.
Domain knowledge lives in everyday operations. We focus on the structure of work: what happened, what action followed, and how the outcome can be evaluated.
Engineering agents need examples that go beyond a code snippet: the bug report, repository context, diagnostic steps, tool interactions, resolution, and verification.
Authorized ticket lifecycles, release histories, incident response tasks, issue-to-fix traces, QA scenarios, and technical support outcomes.
Teach systems to understand actual customer intent, constraints, handoffs, and the steps leading to an appropriate resolution.
Support conversations, escalation pathways, troubleshooting journeys, CRM state transitions, and resolution categories—subject to customer confidentiality and privacy requirements.
Business AI must navigate forms, approvals, policies, exception handling, and evidence—often across several systems and document types.
Authorized reconciliation cases, anonymized operational artifacts, document extraction examples, policy application, and exception routing. Regulated or sensitive material requires enhanced review.
Everyday business tasks can expose meaningful relationships among demand, decisions, staff actions, operational constraints, and outcomes.
Inventory and replenishment workflows, scheduling exceptions, catering or order journeys, vendor coordination, and service recovery examples.
Ground language and vision systems with context-rich, rights-appropriate source material across modalities and real scenarios.
Multilingual audio, natural conversations, image/video collections, multimodal context pairs, and expert-labeled evaluation examples.
A dataset that seems useful in principle may not be transferable, permissible, or suitable for model use. We begin with those constraints instead of discovering them after collection.
Potential rights, confidentiality agreements, sensitive information, customer consent, geographic and sector rules, and security handling all need consideration. Specific legal and regulatory conclusions should be established with qualified counsel and the buyer’s security team.
Bring the workflow and success criteria. We’ll explore what authentic, usable examples could look like.